Terms & Conditions

Bookings close 10 working days before the start of the course, however we do sometimes get late cancellations. Please contact us (bwc.wmcneducation@nhs.net) directly to enquire about places after this date. Applicants should ensure they follow their agency procedures for booking training.

Certificates - will only be issued for attendance of the full course. Certificates will only be released on completion of an evaluation form. Delegates should ensure they can attend the whole session and after the training should login to their account to complete the online evaluation and then be able to download their certificate of attendance.

Late arrivals - Participants turning up late for training events may be turned away, at the discretion of the trainer. Delegates who are denied entry by the training due to their late arrival will still be charged the full cost of the training event. 

Data Protection - We are required to inform individuals about the information we hold about them. WMCN records names, roles and contact details on a computerised database for the purposes of sharing course information and for auditing. In addition, course evaluations will be held on an electronic database.

Training Charges - Prior to booking onto a training event, applicants are responsible for ensuring that they are aware of the charging and cancellation policy. Applicants must always follow their own agency processes when booking on to training events and are responsible for ensuring that line manager approval has been obtained.

Course Cancellations - All course cancellations must be made more than 10 working days prior to an event via the event-booking system. Cancellations less than 10 working days before an event must be made via email to bwc.wmcneducation@nhs.net.